Brand Update: New Athlete Login

Blog
Sarah Cook
September 1, 2016

 

Get Ready for a Better Athlete Experience

We’ve been working hard to revolutionize your digital Iron Tribe experience, and we’re excited to announce that we’re on the cusp of your new technology becoming an exciting reality! Due to unforeseen circumstances, we are rolling out this new technology quicker than we would like. However; we know you will benefit tremendously in the long run from this new asset. The main change you need to know about is that we are upgrading our athlete login portal. The old portal — my.irontribefitness.com and the mobile app — will be replaced with a new, more advanced system.

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The Next Step

Be on the lookout for an email with instructions on how to log in to the new system. Be sure to check your spam folder, so you don’t miss it!

*Friendly reminder: With any major technology shift, hiccups might happen. Rest assured knowing your coaches and gym manager are aware of these, and will help you with any scheduling needs in the interim. We apologize for any temporary inconvenience this may cause. (We know you’re awesome and can roll with the punches, though! Hey, if you can crush an Iron Tribe workout, you can do almost anything).

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Change is Good

Once everything is in place, this exciting update will streamline your Iron Tribe experience and make scheduling classes easier than ever! We can’t wait for you to experience it. Here’s a list of just a few of the new features you will get to experience:

New App will perform much faster

POS System – purchase products from your phone

Easier search feature and ability to seamlessly follow friends and favorite athletes

Past workouts and all current features you love will remain

FAQ’s

1. What’s going on with the app?

The mobile app has been retired. It has had a long and prosperous career but is now going to enjoy a great life with the other retired apps. We are working to launch a new and improved version in the next week. Stay tuned.

2. How do I schedule classes?

For the time being, you will need to schedule your classes through our online portal – my.irontribefitness.com – Athletes will receive an invitation to register. Your old login credentials will no longer work. You will need to create a new password. Please be sure to check your spam folder if you have not received the invitation.

4. Uh Oh. I can’t find the registration email. What do I do?

If you haven’t received your registration email, contact us directly – support@irontribefitness.com with “no registration link” in the subject of your email and we will get you squared away.

5. It is telling me my email is incorrect. What now?

If you are using a new email from what was previously used in our system, email us your new email address – support@irontribefitness.com“`

Thank you for your patience, and thank you for being a loyal member of the Iron Tribe family.

Sarah Cook

Sarah oversees social media and internal communication for Iron Tribe Fitness. Her goal is to share the mission of Iron Tribe so others can be transformed by the program, and ultimately become the healthiest version of themselves.